Knowledge Management
ikaun Announces CV Automation Powering World Class Experience Management Platform
IRVINE, CA – (Aug 2, 2023) – ikaun, the AI-powered, world class experience management platform for law firms and professional services organizations, today announces the release of CV Automation, a powerful new feature in the ikaun platform that radically simplifies the search for accurate CVs and resumes and enables very large packages of perfectly consistent,…
ikaun Significantly Enhances World Class Experience Management Platform with Expertise Matrices
Expertise Matrices helps organizations quickly leverage the value of their own expertise IRVINE, CA – (June 15, 2023) – ikaun, the world class experience management platform for law firms and professional services, today announces significant enhancement of the platform with the release of Expertise Matrices. Expertise Matrices enables knowledge, marketing, business development and a…
Law.com: Shrinking Demand? Top 7 Reasons Firms Are Leveraging Experience Data
Shrinking Demand? Top 7 Reasons Firms Are Leveraging Experience Data By Jason Noble This article originally appeared in Law.com here The competition for outside legal services has never been more intense. 50% of buyers have adjusted their law firms in the last 12 months, and that will continue through 2023. See, 2023 Thomson Reuters State of…
Law Journal Newsletters: Top 7 Reasons Firms Are Leveraging Experience Data
Top 7 Reasons Firms Are Leveraging Experience Data By Jason Noble This article originally appeared in Law Journal Newsletters here The competition for outside legal services has never been more intense. 50% of buyers have adjusted their law firms in the last 12 months, and that will continue through 2023. See, 2023 Thomson Reuters State of…
How small firms can approach experience management problems with Kalisha Crawford – Episode 12 of The Pursuit Desk
Jason meets with Kalisha Crawford, Director Of Marketing & Business Development at Ropers Majeski. With her experience working with firms of different sizes, they discuss how she brings big firm processes and perspectives into the mid-sized market. Kalisha provides a diverse background with her experience with both large conglomerate firms and small to mid size…
Driving Business Growth with Knowledge Management Software
Knowledge management takes an organization’s collective insight and efficiently shares it between employees. These systems hold a business’s intellectual capital in the form of data, assets, and experience. The research lays the foundation for advanced knowledge management as a business builder. According to International Data Corp, “Fortune 500 companies lose at least $31.5 billion a…
Knowledge Management in the Cloud: Is It Right for Your Organization?
According to InfoWorld, 9 out of 10 companies will have at least some of their applications in the cloud next year. Knowledge management systems are certainly part of this trend, with new offerings emerging that are more accessible, scalable, and flexible than their on-prem counterparts. What types of knowledge management systems currently exist? Are cloud…
How Knowledge Management (KM) makes for happier & more productive employees
The average employee is disengaged. According to Gallup, only 34% of workers have skin in the game. While that number is on the rise, it’s still far too low. The polling data tells us that engagement stems, in part, from employees feeling as if their insight is a valuable contribution to the organization. Could this…
Tips to Preventing Knowledge Management Initiative Failure
With the boom of digital workplaces and the amount of data rising, companies are struggling to capture some of their most important resources — their intellectual capital. Knowledge management software has evolved to solve this problem. But why are our knowledge management initiatives still failing? Knowledge Management and the Rule of Threes According to the…
The Business Impact & Evolution of Intelligent Search
How often do you search through multiple systems to find information? How many queries do you send through email every day? Chances are, you’re doing it wrong. There’s a growing trend in data and business intelligence called “intelligent search.” And it’s evolving traditional information and knowledge discovery. Intelligent search has its roots in machine learning…
How Is Artificial Intelligence Changing Knowledge Management?
We’ve been talking about artificial intelligence (AI) for more than five decades. But the combination of scalable cloud technology, faster microprocessing, and big data analytics has finally led us to take AI concepts and build AI solutions that can solve key business challenges. Today, executives responsible for their organization’s knowledge management processes are looking for…
Capturing Employee Experience as Shared Corporate Knowledge
Tribal knowledge is undocumented company information. Typically, the best way to learn the ropes in a new company is to find the person who has been there the longest and “pick his or her brain.” However, it’s not a very scientific approach — and it leaves company leaders vulnerable to losing information to retirement and…