Respond to 40% more RFPs with knowledge your firm is creating every day.
streamline how experience is discovered, shared, and reused by business development and fee earners.
Win more RFPs with institutional knowledge
your firm is creating every day.
ikaun is a world-class experience management platform for the professional services industry. Built based on the needs of business development, marketing, and knowledge management, ikaun offers a unique solution for streamlining how experience is discovered, shared, and reused by business development and fee earners.
Learn from the pros
A podcast for elite legal and professional services business development, marketing, and sales professionals.
Respond to more RFPs
Ikaun gives the business development team the power to work autonomously in creating accurate proposals, while still maintaining high-quality pitches and a higher win rate. Client expectations continue to increase, putting more pressure on business development to respond to RFPs faster.
Who we work with
Organize firm experience into one hub.
Automatically generate consistent, brand-friendly proposals and pitches.
Streamline your business development workflow.
Automate award submissions.
Generate proposals that fit specific entity requirements (Government, Municipalities, and more).
Streamline proposals and statements of work.
Simplify company experience and make it reusable for complex pitches and proposals.
Automatically generate consistent, brand-friendly proposals and pitches.
Highlight past and current work for the firm to see, enabling outside sales and cross-selling.
Automatically populate complex proposal formats.
Use ikaun to keep attorneys and experts focused on billable work
Centralize your everything your firm has done, and who did it, into a single location to help with pitches, proposals, cross-selling, staffing, and more.
- Ikaun talks to your internal systems (DMS, CRM, Time & Billing, and more) and automatically populates employee, client, and project profiles.
- Continuously improve experience data by allowing SMEs to actively create and validate experience records.
- Over 200 standard and premium connectors to ensure data is consistent across all systems.
- Ikaun publishes changes to any number of backend systems using Microsoft Flow.
Let’s say you want to know who in your organization has experience within a specific industry vertical. Rather than sending an email out to everyone in the firm, you can enter your search into ikaun to discover internal experts across specific vertical, technologies, clients, and more.
- Create rich profiles that include the biography, employment history, industry certifications, and other key information about your team.
- Control which filters are available to specific people or groups to limit access to certain information.
- Maintain central control of skills taxonomy while enabling people to search by skills.
Centralize project information
Make the most important aspects of your matters accessible with easily searchable profiles. Integrate with the systems your firm uses to create a snapshot of the work your business has done.
- Create a comprehensive database of knowledge around representative matters.
- Capture data from your project management system, time & billing, and more to automatically populate your firm-specific fields.
- Validate experience records with SMEs to ensure experience data is valid and up-to-date.
- Summarize filtered matters to show top-billed clients, fees collected, hours billed, or any custom fields.
Get quick, secure access to detailed client data, so you can get a breakdown of ongoing work to better understand what’s happening with each client at any given time.
- Institutionalize knowledge and reduce information loss around clients.
- Identify areas of law and specific skills used to service your clients.
- Pull in financial data and budgets to identify your most profitable clients.
- Share detailed internal information to add context to client relationships.
- Maintain complete control over sensitive data with role-based security.
Streamline Proposal & Pitch Generation
Leverage experience already unified in your ikaun platform, including projects, SME information, service descriptions, files, content and more, to create beautiful on-brand proposals and pitches in minutes.
- Create highly engaging microsites to share with your prospects and leadership easily.
- Export your pitch deck and proposal in one click to a branded Word, PowerPoint, or PDF document.
- Eliminate manual rework, and produce consistent and on-brand proposals in pitches every time.
- Know who engaged with your microsite, and when, with valuable engagement analytics.
Share content with
your team and clients
Find and manage internal and client-related content securely. Easily share content within your team or with prospective clients.
- Effectively communicate recent client updates, processes, and procedures to your organization or team with the click of a button.
- Position your business as a thought leader by sharing marketing assets and content with prospective clients.
- See who has engaged with your content with actionable analytics.
- Share confidently with tight security controls - select who has visibility to document types and who they can share with.
Discover experience and knowledge quickly with the power of natural language processing, simply search the way you speak and get answers in seconds.
- Build a repository of frequently asked questions, quick tips, and more.
- Search in the way you speak, and get answers in real-time from anywhere in your ikaun environment.
- Improve answers over time with supervised learning, giving you the power to enhance the organization's digital assistant.
Ensure the experience collected from internal systems, SMEs and staff is validated and continuously improving.
- Create new experience records and validate the ones created for them.
- Build a curated database of experience by enabling consultants, business development, and marketing to work together.
- Identify "best of" experience records for easy identification during the proposal process.
We'll get you goingin 24 hours
Our technology allows you to start generating proposals based on your website content and other sources by tomorrow.
Integrate with your existing systems
Ikaun's suite of systems integrations helps you centralize important company information, making it easier for employees to find information faster and make better decisions. Simplify reporting and give leaders a comprehensive view of engagement, sales, client advocacy, and more.
Recognized as a Leading
Knowledge Management Solution
Recognized as a Leading Knowledge Management Solution
Ikaun puts a high priority on getting information to your employees when and where they need it, while also keeping it safe from unauthorized access. Ikaun's advanced AI knowledge discovery capabilities can derive answers and assist in research scenarios using natural language processing.
Ikaun was built to help organizations easily create, discover, and use knowledge to enhance employee productivity and increase business outcomes.
Leverage your organization's collective experience for better decision making; easily search for internal experts by skill sets, industry expertise, and more.
Ikaun’s Intelligent-Knowledge-Assistant searches through your ikaun environment and other connected systems to help answer FAQs, find people, find assets, or support complex research scenarios.
Create easy-to-read profiles that include biography, skills / expertise, employment history, certifications, affiliations and other key information about your employees.
Leverage experience already unified in your ikaun platform to create beautiful on-brand proposals and pitches in minutes.
Deploy knowledge campaigns to inform employees about active pursuits, new clients, or firm news.
Connect your document management systems, CRM, and other popular applications with ease and confidence.