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While successful implementations of experience management can seem challenging, one of our differentiating values is how we closely partner with our law firm clients through our proven process—and that we don’t stop until we ensure your firm achieves the full business value of experience management.  

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Irvine, CA

200 Spectrum Center Drive
Suite 300
Irvine, CA 92618

3 Challenges Facing New Business Development in 2020

Just like every other industry today, the legal services industry is experiencing massive disruption lead not only by technology but also by client expectations. These expectations are forcing firms to become more responsive and leverage their experience and expertise in new and creative ways. In working with our clients and prospects, we’ve identified three challenges that are impacting business development and ultimately firm growth.