How often do you search through multiple systems to find information? How many queries do you send through email every day? Chances are, you’re doing it wrong. There’s a growing trend in data and business intelligence called “intelligent search.” And it’s evolving traditional information and knowledge discovery. Intelligent search has its roots in machine learning…

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Are your customers frustrated by your inability to respond to their questions quickly? Today’s customer is quick to go elsewhere if they don’t receive fast and reliable customer service. The digital technology era has provided us with new tools that can save our customer service teams from getting mired in manual data searches while your…

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